Comms.io is a communication tool built from a real need to better serve customers. The aim of Comms.io is to bring together a wide range of software under one platform, allowing our support and operations teams seamless and timely interactions with customers.
The intuitive features of Comms.io, such as DsDs integration, BOT assistance, user communication profiles and escalations, not only increases the efficiency of customer-facing teams by offering solutions to our agents, but also dramatically decreases the customer response time.